Concierge

Let us take care of you

CONCIERGE SERVICES

Dinner reservations

Be it Mexican, French or fancy Omakase course meals, there's something for everyone in Nozawa Onsen.

Let us know your dining preferences and we'll share with you our top recommendations and assist in bookings.

advance booking: maximum of 30 days before

Transport bookings

Want to know how to get here or need a ride from the airport/train station?

Advise us on your arrival information and we'll guide you every step of the way to our doorstep.

Private/shared transfers are available for Haneda airport and Narita airport to & fro Nozawa Onsen.
Private transfers are available for Iiyama station to & fro Nozawa Onsen.
Fee varies.

Private parking (uncovered) is available at JPY 2000 per day.

Experience bookings

What can you do if you don't ski in Nozawa Onsen? Plenty!

Share with us your budget, available time and preferences - be it outdoor-sy, gourmet, or cultural interest. We'll figure something out together for you!

Gear rental &
lift passes

Bringing along your own gear? Courier or takkyubin them over to the hotel and travel fuss-free!
Otherwise, there are over 10 shops in the village and ski areas to rent from.

Lift passes are available over the counter/online with us (cash payment only) or, at the ticket offices at the ski area.

Winter bookings begin in Nov.

Inter-resort bus transfer reservation

There are many mountain resorts within driving distance of Nozawa Onsen (Hakuba, Madarao, Myoko Kogen, Shiga Kogen, to name but a few), and they can all be reached with an inter-resort bus transfer.